When a message is deleted by admin on Mercari, it means that the message has been removed from the conversation by a Mercari administrator. This may be due to a violation of the Mercari user agreement or due to the presence of inappropriate or offensive content.
Messages may also be deleted if they are deemed irrelevant or otherwise unhelpful to the conversation. When a message is deleted by admin, it is not retrievable. If a user has any questions or concerns about why a particular message was deleted, they can contact Mercari’s customer service team for more information.
How do you delete notifications on Mercari?
If you want to delete notifications on Mercari, there are a couple of different ways you can go about it.
On the desktop website, you can delete notifications by going to the Notifications page, which is accessible in the top right-hand corner of any page. On the Notifications page, you’ll be able to view all of your notifications, and you can delete them by clicking the delete icon next to the notification you want to delete.
On the mobile app, you can delete notifications by going to the My Page section of the app. From there, you can swipe left on any notification you want to delete and it will be deleted.
You can also adjust your notifications settings so that you don’t receive certain types of notifications. To do this, go to the More tab on the mobile app and select Settings. On the Settings page, select Notifications and you’ll be able to select which types of notifications you’d like to receive.
By following the steps above, you should be able to delete notifications on Mercari with ease.
What happens when someone buys your item on Mercari?
When someone buys your item on Mercari, the payment is held for up to 7 days before being released to you. Once the payment is released, you will be notified that the item has been sold and you can begin packing up the item for shipment.
You simply need to provide a tracking number to ensure the buyer knows the item has been shipped. Once the buyer receives the item and leaves feedback, you will be able to collect the payment from Mercari.
It is important to take pictures of the items you are shipping, and provide a receipt when appropriate, in order to protect yourself in case the buyer claims the item was not as described.
Does Mercari refund fake items?
No, Mercari does not refund fake items. Mercari has a policy in place that states that all items must be authentic and true to the listing’s description. If a buyer receives an item they believe to be fake, they should contact Mercari and provide proof of the item being inauthentic.
However, if without proof, a buyer can only receive a refund or store credit for the item and not a full refund.
What if a buyer doesn’t rate you on Mercari?
If a buyer doesn’t rate you on Mercari, it’s not the end of the world. Many buyers don’t rate sellers on Mercari, so it’s not unusual. However, if you’d like to receive a rating, you could reach out to the buyer and politely ask them to leave you one.
If they didn’t have a good experience with your item, it can be beneficial to discuss the issue with them first, so you can better understand why they may not be leaving you a rating. If they were satisfied with your item and transaction, they may simply have forgotten to leave you a rating.
In any event, if you’d like to receive a rating, it never hurts to ask the buyer if they’d be willing to leave one.
Why do sellers cancel on Mercari?
Sellers on Mercari can choose to cancel an item for several reasons. Oftentimes, it may be due to the item not selling or an issue with the listing. If a seller is unable to resolve the issue or finds the item difficult to sell, they may opt to cancel their listing.
Sellers may also cancel if the item does not meet their expectations in terms of pricing, quality, or condition. It’s also possible for sellers to cancel if they receive multiple complaints or if a certain product is becoming too difficult to manage.
Additionally, if there is an issue with shipping or delivery, a seller may opt to cancel the item to avoid any further complications or delays.
Finally, it is possible for sellers to cancel a listing if they are in a financial bind or are waiting for other customer payments to be processed. In these cases, the seller may not be able to cover the listing until the payment arrives and therefore must cancel the listing.
Overall, it is difficult to pinpoint the exact cause of why a seller cancels on Mercari. A variety of factors may contribute to their decision, and the choice ultimately comes down to the individual seller.
Is it possible to get scammed on Mercari?
Yes, it is possible to get scammed on Mercari. It is important to be aware of potential scams as online shopping can be risky if you are not careful.
Most common scams associated with Mercari involve fraudulent sellers who falsely list items for sale or collect payment and do not send out the item. To protect against Mercari scams, it is important to shop from reputable sellers and read customer reviews before making a purchase.
Additionally, use secure payment methods and always double-check the details of the purchase before hitting the pay button. Be aware of any suspicious activity, such as a seller who requests payment outside of Mercari or offers an unusually good deal.
Finally, report any suspicious activity to Mercari and make sure to always keep your personal information safe and secure.
How do I report fake items on Mercari?
If you have come across a listing for a fake item on Mercari, you should report it to the Mercari customer service team. Mercari takes seller and item authenticity very seriously, and will investigate any claims of counterfeit items immediately.
Reporting a fake item requires that you provide information about the item and seller in question, as well as any evidence that suggests the item is counterfeit. This could include pictures, pricing, labeling, paperwork, or anything else that might indicate the item is not authentic.
The more information you can provide with your report, the easier it is for Mercari to take appropriate action.
To contact customer service and report a fake item on Mercari, send a detailed email to support@mercari. com or contact them via the “Feedback” link on the website. Include as much information as possible and remember to reference the item in question.
Your report will be added to a case that will be investigated immediately. You should receive a response within 3 working days. If you believe you are the victim of fraud or you have been asked for payment information, please contact Mercari safety team at safety@mercari. com.
Can you sell fake designer on Mercari?
No, it is not allowed to sell fake designer items on Mercari. All items sold on Mercari must be authentic, and not replicas, counterfeit, knockoffs, or unauthorized copies of any designer, brand, or trademark.
Mercari has a very strict policy forbidding the sale of counterfeit items, and will take actions against anyone violating the rules. Additionally, Mercari does not own or take responsibility for items, listings, or transactions between buyers and sellers on the platform, and is not responsible for any issues or disputes related to items sold by sellers.
If a seller receives a notification that claims they have listed or sold counterfeit, they must remove the item from the platform as quickly as possible or risk being banned from Mercari.
Is it illegal to return counterfeit goods?
Yes, it is illegal to return counterfeit goods. The sale or possession of counterfeits is a violation of both state and federal law and is punishable by fines, imprisonment, and/or asset forfeiture. Depending on the state, violators may face felony charges with a maximum penalty of up to 10 years in prison and/or a fine of up to $2 million.
Additionally, returning counterfeit goods can result in legal action by the original owner or manufacturer of the trademarked product, who may wish to take action against the buyer for false representation or fraud.
Therefore, it is best to avoid buying or selling counterfeit goods altogether, as the penalties for doing so can be severe.
How do I delete my Mercari account on my computer?
To delete your Mercari account on your computer, you will need to go to their website and log in to your account. Once logged in, click on the “Privacy Settings” tab at the top of the page. Under that tab, you will be able to find the “Deactivate Account” or “Delete Account” option.
You should click on this option and follow the instructions to delete your Mercari account permanently. It is important to note that once you delete your account, all purchases, sales, and other account information will be permanently erased.
You will also no longer be able to access or use your Mercari account.
What happens when I close my Mercari account?
When you close your Mercari account, it means that you no longer have access to the Mercari app, including all of your past purchases and sales. Your Mercari account, as well as any associated Mercari Wallet balance, will be permanently deleted.
All feedback from buyers or sellers that you were associated with will be permanently deleted as well. Furthermore, any gift cards, credits, or money you had on your account will also be permanently deleted and you will no longer be able to use them or redeem them.
It is important to note that some data may remain in Mercari’s system for security and compliance purposes. Additionally, anything that has been shared on the Mercari community, including reviews and ratings on product listings, will remain visible.
Are you allowed to have two Mercari accounts?
No, unfortunately you are not allowed to have two Mercari accounts. Mercari’s Terms of Use state that users may only have one active account with them. Having multiple Mercari accounts could be deemed as violating their no misuse policy.
This includes, but is not limited to, creating multiple accounts with overlapping item sales or buying with multiple accounts.
Additionally, if the platform suspects that multiple accounts are connected to the same user, they may decide to deny access to those accounts. In some cases, Mercari may even permanently suspend or delete the accounts in order to protect the integrity of their marketplace.
Since Mercari actively enforces a single-account policy, it’s important to adhere to this rule if you want to maintain your overall trust score as a seller. If you’d like to buy or sell with your partner, you can always register a joint account where you both can manage items together.
Can you delete your Mercari account and make a new one?
Yes, you can delete your Mercari account and make a new one. To delete your account, go to “Settings” at the bottom of the app and select “Delete Account”. This will delete your account and remove all of your listings and reviews.
You will need to agree to the Terms and Conditions before confirming your request for account deletion. Once your account has been deleted, you can create a new one and begin using the service again.
Does Mercari track IP address?
Yes, Mercari tracks IP addresses of users. An IP address is a numerical label assigned to a device connected to the internet. It is used to identify the source of a connection request and to locate the user in order to deliver requested services.
Mercari uses IP addresses as part of a system to detect and prevent fraud, as well as to support investigations into suspicious activity. Additionally, IP addresses are associated with users’ accounts and are used for reporting analytics and other purposes.
Therefore, it is important for users to understand that by using any of Mercari’s services, they are consenting to the collection and use of their IP address.
How long does Mercari limit your account?
Your Mercari account will not be limited as long as you use the app and its services in accordance with the Mercari User Agreement. The Mercari User Agreement outlines that you must abide by all applicable laws and regulations, and respect the rights of other users and third parties.
If you violate the rules and regulations, your account may be suspended or terminated and you may be subject to legal action. In addition, you are responsible for keeping your account details secure and notifying Mercari of unauthorized use of your account or any suspected breach of security.
You may also be temporarily limited in your account if there are suspicious activities or if your account is associated with fraudulent behavior. If you have been limited, Mercari may need to collect additional information from you to help verify your identity and account ownership.
Can I buy on Mercari without an account?
No, unfortunately you cannot buy on Mercari without an account. In order to purchase an item on Mercari, you must first create an account. This process is simple, free, and secure. All you need to do is go to the Mercari website or app, click on the “Sign Up” button, and follow the steps.
You can sign up with your email address, Google account, or Facebook account. Once you have done so, you can start shopping on Mercari and start looking for the item you wish to buy. You will also be able to check out quickly and securely, as well as track your purchases and shipments in the Orders tab.
If you have any questions about purchasing something on Mercari, you can reach out to their customer service team for assistance.
What percentage does Poshmark take?
Poshmark takes a commission of 20% when items sell on their platform. This includes sales tax, shipping fees, and any applicable discounts. As the seller, you will receive 80% of the selling price of the item.
The 20% commission that Poshmark takes can be broken down into three separate fees:
1. A flat commission of 5% of the item’s sale price.
2. Occasional Seller Fee of 15% that is applied when the item sells.
3. Shipping fees, when applicable, are charged to the buyer and Poshmark receives a commission of 8% of the shipping fee.
In addition to the 20% commission taken from each sale, Poshmark also keeps an additional 3% for credit-card processing fees. That brings the total commission taken to 23%, meaning that sellers will receive 77% of their item’s overall sale price.
Overall, Poshmark takes 20% of the item’s sale price when an item is sold, plus an additional 3% for processing fees. As the seller, you will receive 80% of the item’s sale price.
Why did Poshmark delete my listing?
Poshmark may have deleted your listing for any number of reasons. It could be because the item you listed violated one of the site’s guidelines, such as being an imitation item, or if it was a used item, violating their Rules of Transactions & Returns.
Additionally, the item may have been listed in the wrong category or with incorrect details, such as wrong colour or size. Other potential reasons include listing a dangerous item or one that violated the Prohibited Items list.
In addition, if you listed a used item, it may have been prohibited on the site. Lastly, it may have been flagged by users on the platform and removed by Poshmark as a precaution. If you’re unsure why your listing was deleted, you can contact Poshmark’s customer service team for more information.
